Jackie brings a passion for working with older adults and people with intellectual and developmental disabilities to her role as a Nurse Case Manager with Windward Life Care. Drawing on her prior experience as a home health registered nurse and home health aide, Jackie plans and coordinates care for older and disabled adults with medical needs who would benefit from her expertise and oversight. Her care management approach, informed by personal experience, is to walk alongside her clients and their family members through the process of aging and living well. After spending a decade in the technology sector, Jackie has found a second career in nursing, one that takes advantage of her compassion and people skills.
“Being the sole caregiver for my mom for three years helped prepare me for the role of Nurse Care Manager at Windward. Experiencing firsthand the challenges of navigating and managing care, from cancer diagnosis to treatment and finally hospice. Dealing effectively with the bank trust, legal trust, home maintenance, finances, and self-care, gave me a deep understanding of the stress and difficulties clients and family members face. The experience empowers me to be empathetic and a strong advocate for the patient to live the best life where they are at.”