What Makes Windward Your Best Choice for In-Home Care in San Diego
Choosing in-home care for yourself or someone you love is one of the most important decisions a family can make. There are many home care agencies in San Diego and it’s worth taking the time to understand what sets them apart. Here’s what makes Windward different and why families trust us with their care.
More than 20 years serving San Diego
Windward Life Care has served San Diego since 2004 – what began as a care management practice has grown into a full continuum of in-home services. That’s more than two decades of working alongside older adults and adults living with complex medical, cognitive, and behavioral health needs, supporting them and their families through the uncertainty and change that comes with navigating serious illness, disability, and aging.
That experience shows in how we work. We’ve developed a model of care that reflects what clients actually need and built deep relationships across San Diego’s professional care community.
Our integrated model of care at home
Many home care agencies send a care aide to your home and check in periodically. But Windward does something different.
Every client works with both a home care aide and an Aging Life Care Manager® – a credentialed professional with expertise in a variety of fields including social work, nursing, dementia care, and rehabilitation. Your care manager oversees the entire care plan: conducting the initial assessment, developing a personalized plan, supervising your aide through regular home visits and check-ins, and adjusting as needs change.
Your family, or the professional working on their behalf, always have a knowledgeable point of contact who understands the full picture and can help navigate difficult decisions.
A full continuum of care in your home
Windward offers home care, care management, and home health. We support older adults as well as adults living with complex needs, tailoring care to each person’s situation rather than fitting clients into a standard program.
If your loved one’s needs change over time, you don’t have to start over with a new agency. You have access to the same trusted team working together on your behalf.
Learn more about our home care services
Learn more about our home health care services
Learn more about Aging Life Care Management
What our clients say
Mary Lee
1773108661
I learned about Windward from a trusted friend, and recently engaged their services to help with my 50 year-old disabled son, who is in an assisted living residence. He isn't in great need of extra help right now, but he was very agreeable to getting signed up, and Heather made that process was easy and enjoyable for him. My son also felt some relief to know that Windward can help my husband and me in the future. (We are in our late 70's.) Heather is wonderful; she was so calm and positive and full of useful information, and really reassuring about how flexible the services can be. We all really appreciate the fact that there is a 24-hour number to call in case of emergency or hospitalization issues.
Kory Langwell
1756143755
Windward provides exceptional service to their clients! As a mobile physical therapy and rehab practice, we oftentimes have the same clients and are always very thankful to work with their kind, attentive, well trained and personable staff!
Mischa H.
1682694077
The services offered by Windward are extraordinary in every way. They totally reversed the declining health of my cousin who was being looked after by an...
Diane Johnson
1675997116
Windward was the best. They provided us with excellent caregivers for my husband 6 days per week. Caregivers took him on short walks and outings to provide variety in his day. They were kind and caring. Ashley was responsive when changes had to be made. They are the best!
JP M.
1672829422
A friend recommended that I reach out to Windward to assist with moving aging father from Florida out to San Diego. I'm on active duty in the U.S. Navy...
Tim Norris
1657734430
Windward is a great organization! The staff is friendly, personable, educated, and willing to accommodate to any circumstance. Shout out to Penny for always making herself available to help! Thank you for helping us in this journey of life!
Natori M.
1646129876
My mother has been very happy with the care provided by her in-home aide from Windward, and my mother's husband has found the guidance from a Windward Care...
Nicolette Sterk
1616775969
It absolutely IS possible and DOES exist to have a company that supports and navigates the care with excellence for our family members choosing home healthcare. I have always strived to follow the motto that if I put the extra time and effort in the beginning, the process will have a great chance to gather momentum and succeed. Businesses often allow for lengthy intakes and all that shared information and confidence that finally a life raft has been tossed and the rescue ship is in sight with cheering crew ready for all one’s necessary needs! Alas, the unraveling of the system fails with poor communication, a myriad of system issues and all the time- investment in the beginning gets lost; once feet are standing on the rescue ship, finding appropriate help becomes an ongoing circle of frustrations as various crew or information is as cyclical as the deck. Windward Life Care and Home Health understand that from the very first step that QUALITY isn’t an impossibility, but it requires a team that listen and are empowered to effectively and expertly sail the unchartered waters of each families health journeys. I am writing this all in current time, with the necessity to adapt to a new day’s possibilities and challenges. What I have learned is that the confidence of having an exceptional and compassionate team Is such a gift and families need to know it does exist, it is available and although it feels like a bit of a miracle, it indeed is a very reliable, affordable and trustworthy organization to place our treasured family member’s care in their hands.
JoAnn Wood
1611709202
Thank you to Windward and Shelby for your amazing help during so many difficult days.You have eased my mind in caring for my sister.Even during Covid in San Diego County, I know they are taking extra precautions.I would highly recommend this company with a great deal of Confidence.
Dean
1602604758
I have worked with, and benefitted from, Windward Care and their excellent team for eight years: first through my father's Alzheimer's journey, and now as my mother goes through her dementia journey. Janai and the Windward Care team are phenomenal resources, and I cannot recommend them highly enough. I have been uniformly impressed with my interactions with Windward Care and have used many of their services. Janai, in particular, is invaluable and has become a trusted advisor and friend.A final observation: I have experience with just two people (my parents) on the range of issues that come with Alzheimer's. Janai (and the team) have assisted many people. So, while I might have an idea about how to deal with a particular issue, Janai gives me (and her other clients) counsel that comes from her much broader range of experiences (while always respecting client confidentiality).
Jeri P
1602523831
My family and I were very happy with the care and attention Janai and Windward staff gave us for my brother. Janai was available l, attentive, informative, and patient, She was the support we needed to navigate through so many areas regarding health care we were not knowledgeable about. I recommend Windward Lifecare and use them again if needed.
M B.
1602515176
My brother suffered a traumatic brain injury in 2006 and has been the beneficiary of Windward Life care since moving to the San Diego area in 2014. Finding...
Heather Harris
1475607443
I contacted Windward Life Care when I needed help with my 75 year old aunt who had various health issues. Windward helped counsel us on our best care options in San Diego. They were very professional, caring, and helpful. They went above and beyond helping us understand and navigate our way through the whole process. My aunt has improved her health and is now maintaining her independence. Windward Life Care helped us take the best route to get her there.
Julie E. Moore
1473708406
My sisters and I received valuable help from Windward when we were the caregivers to our mother. I appreciate their professional work ethic and commitment to the client.
Real stories serving San Diego families
Before you start working with Windward, it can help to get a better understanding of how our services might help you or your loved one. Our case studies show how our team responds to the complex challenges our clients and their families face every day.
Professional memberships
Windward is a recognized partner of Live Well San Diego, San Diego County’s initiative connecting residents with health, safety, and well-being resources across the region.
Our Aging Life Care Managers are members of the Aging Life Care Association — the national professional organization that sets the standards of practice and ethics for the field. Membership reflects a commitment to ongoing professional development and adherence to the highest standards of care management practice.
Windward is a member of the North County LGBTQ Resource Center, reinforcing our commitment to affirming, respectful care for LGBTQ+ clients and their families alongside our SAGECare credentialing.
Our membership in the Professional Fiduciary Association of California reflects our working relationships with professional fiduciaries. These individuals manage the affairs of adults who can no longer do so independently, and they regularly turn to Windward for coordinated, reliable care for their clients.
We are also a member of Probate Attorneys of San Diego, connecting us with the legal professionals who guide families through estate planning, conservatorship, and end-of-life decisions.
Recognized for excellence
Windward is accredited by the Better Business Bureau, credentialed as a SAGECare provider for LGBTQ+-affirming care, licensed with California’s Home Care Services Bureau, a proud member of the San Diego Equality Business Association (SDEBA), and recognized as a San Diego Top Workplace for multiple consecutive years.