As Vice President of Client Services, Chelsea ensures the quality of Aging Life Care Professional services and caregiver services. She also serves as Administrator of Windward Home Health, a position she has held since 2020. Chelsea originally joined Windward Life Care in 2018 as the Area Manager for North County, and the following year, she became Windward Home Health’s Operations Manager. Chelsea received her B.A. in societal communications from Point Loma Nazarene University. She has nearly a decade of combined management experience in home care, operations, sales, marketing, and recruiting. At Windward Life Care, Chelsea manages the North County office while overseeing the Director of Clinical Services in hiring, training, and supervision of the Aging Life Care Managers. She also supervises the Director of Business Development in the development and evaluation of sales programs, creating and implementing sales plans, evaluating the success of digital marketing efforts, and meeting revenue targets.
“I was drawn to Windward Life Care’s dedication to their clients, employees and community. Working at Windward allows me to combine my love of operations, recruiting and customer service. I’m thrilled to be apart of a team that strives for the best, for our clients and our home care aides. My family is currently navigating the aging process with an older family member who is facing a loss of independence due to dementia. The number of choices and variables a family faces can be so overwhelming. It’s a great feeling knowing that our team can provide the expertise and guidance to help families make the best decisions for their loved ones.”